The company asks customers who paid for a repair for the issue and did not receive an email to contact Apple.Īpple will provide repairs until February 27, 2016, or three years from the MacBook's original date of sale, depending on which coverage period is longer. Users can see whether their computers are affected by using the " Check Your Coverage" tool on Apple's site.Īpple is contacting customers who already paid to have their machines repaired either through Apple or an Apple Authorized Service Provider to arrange a reimbursement. No video on the computer screen (or external display) even though the computer is onĪffected products include 15 and 17-inch MacBook Pro models manufactured in 2011 and 15-inch Retina MacBook Pro models manufactured between Mid 2012 and Early 2013. Distorted or scrambled video on the computer screen Customers will be able to bring their MacBook Pro to an Apple Store or service provider or send it in via mail for repairs.Īn affected MacBook Pro may display one or more of the following symptoms: Apple has launched a repair program to fix MacBook Pro machines sold between February 2011 and February 2013 that have problems with distorted video, no video, or unexpected system restarts.Īs of February 20 in the United States and Canada (February 27 in other countries), users with affected machines will be able to visit an Apple Store or Apple Authorized Service Provider to receive repairs for their MacBook Pros at no charge.
0 kommentar(er)
